Every business has different requirements and we possess a vast amount of experience in working alongside businesses to create solutions. Problem solving it is what we excel at and for further information on some of the solutions we have built for our customers please see our customer testimonials and case studies.
Why Choose Unified World?
Account Management
Our team are approachable and available whenever you need them. You will speak to a named member of staff and they will be your primary contact throughout your contract. They will always actively work towards resolving any issues, often going above and beyond the expected levels of service. Our excellent customer retention and testimonials are a proven reflection of our outstanding account management ethos.
Customer Service
At Unified World we pride ourselves on offering our customers knowledge, experience, credibility and excellent customer care. Our first customer back in 1985 is still with us today and we actively work with your business to build up a long-standing relation. Our team are on hand to provide training, answer questions, fix errors and ensure you get the most out of your hardware, tariff and provider.
Technical Support
Technology is a wonderful business tool if you know how to use it effectively. At times it can be unpredictable, but our technical team are on hand for when those issues arise. They are all hugely knowledgeable – and a little geeky, but they can walk you through any problem in a style which is easy to understand and follow. They will also make sure that your team are fully informed, your errors are fixed, and your problems are solved. We can even provide training across all products.
Independent & Impartial
Unified World are network independent. This means we have access to all the networks and energy providers. We work hard to find the right solution for your needs; we can even create our own bespoke tariffs!
Usage Audit
There is no ‘one-size-fits-all’ approach to telecoms and utilities, therefore our team will sit down with you to understand your telecom and utility requirements. This is the only way to ensure that our clients get exactly what they need.
Jargon-Free Zone
We will tell you as much or as little as you want to know when it comes to the technical side of telecoms and utilities. Our team is more than comfortable talking about video telematics, DIA, Industry 4.0, CPN, KVA and so on. We just choose to leave the technical jargon for those 1-2-1 conversations where the technical details are requested by our customers.